Privacy Policy

Last Updated: 10-02-2026

This Privacy Policy describes how Citrus Insurance (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or use our website https://ins.citrusinsurancegroup.us/landing-page-page (the “Website”) and any associated services, forms, or communications (collectively, the “Services”).

By accessing or using our Website or submitting your information through our Services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us through forms, contact requests, quote requests, appointment scheduling, emails, phone calls, SMS/text messages, or other interactions. This may include:

Full name

Email address

Phone number

Mailing address

Insurance-related information (such as coverage interests or requests)

Automatically Collected Information

When you access or use our Website, we may automatically collect certain information, including:

IP address

Browser type and version

Device type and operating system

Pages visited and time spent on the Website

Cookies and similar tracking technologies

This information helps us understand how users interact with our Website and improve performance and user experience.

How We Use Your Information

We use the information we collect for purposes including:

Responding to inquiries and quote requests

Providing insurance-related services and support

Communicating with you via email, phone, or SMS

Scheduling and managing appointments

Sending service updates, reminders, and notifications

Sending marketing or promotional communications (where permitted)

Improving our Website, services, and customer experience

Complying with legal, regulatory, and contractual obligations

SMS Communications & Opt-In Consent

By providing your phone number through our Website or Services, you expressly consent to receive text messages from Citrus Insurance, which may include:

Appointment confirmations and reminders

Policy or service-related notifications

Marketing and promotional messages

Message frequency may vary.
Consent to receive SMS messages is not a condition of purchase.

Opt-Out Instructions

You may opt out of SMS messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us using the details below.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Citrus Insurance is not responsible for carrier charges.

Mobile Information Sharing Statement

We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.

Mobile information may only be shared with trusted service providers solely for the purpose of delivering communications on our behalf and in compliance with applicable laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance Website functionality

Analyze traffic and usage trends

Improve content and user experience

You may disable cookies through your browser settings; however, doing so may limit certain Website features.

Sharing Your Information

We do not sell your personal information. We may share your information only with:

Trusted service providers that help operate our Website and Services

Technology platforms used for analytics, communications, and marketing

Legal or regulatory authorities when required by law

All service providers are contractually obligated to safeguard your information and use it only for authorized purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, loss, or alteration. However, no system is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

You have the right to:

Request access to the personal information we hold about you

Request corrections or updates to your information

Request deletion of your personal information (subject to legal obligations)

Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites and encourage you to review their privacy policies.

Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If such information is identified, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be reflected by revising the “Last Updated” date above. Continued use of the Website after changes constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Citrus Insurance
Website: https://ins.citrusinsurancegroup.us/landing-page-page
Email: [email protected]
Phone: +1 888-381-0034